“I came out one morning and it was gone,” she said.
One month before that, Carmen Ellis’s Hyundai was stolen.
Police recovered it, but the damage was extensive.
“I’m out of pocket over $4,000,” she told us at the time.
Software update will prevent thefts
We have been reporting on this issue for more than a year now after social media videos popped up, showing how to steal certain vehicles that use a metal key, and don’t have push-button ignitions.
Hyundai and Kia are now offering free software updates to lower the risk of theft.
They extended the alarm sound to a full minute, and the key is required to be in the ignition to start the car.
Still, CARFAX recently found nearly five million vehicles in the US still need the fix.
Patrick Olsen of CARFAX says owners may be accidentally ignoring notifications that arrive by mail or email.
“People might think it’s a marketing scam, or they might think it’s an extended warranty offer,” he said, “Unfortunately, that’s not the case.”
CARFAX to report whether vehicle has had repair done
So, CARFAX has announced that it is taking action with its popular auto reports.
For the very first time, automakers will highlight the issue on vehicle history reports. That way you will know for sure if your car, or a Hyundai or Kia you’re about to buy, has been repaired.
“We will tell you very clearly, very loudly, whether or not that car has had the fix implemented,” he said.
A quicker solution?
Many police departments will give Hyundai and Kia owners a free steering wheel lock. You just have to ask.
So get the software fix, or pick up a wheel lock, so that you don’t end up like Starlet Tolbert and so many others.
“It’s terrible what’s happening,” she said.
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